Appron Case Study - Complete Healthcare Ecosystem Platform

THE CHALLENGE

Healthcare is Fragmented

The client came to us with a massive challenge - build a platform that connects EVERYONE in healthcare

The Problem

Patients struggle to find doctors

No unified platform to search, compare, and book appointments across specializations

Doctors work in silos

No easy way to manage multiple workspaces, referrals, or connect with labs and pharmacies

Healthcare records scattered

Prescriptions on paper, test results from different labs, no unified health history

Provider networks non-existent

Hospitals, labs, pharmacies, and doctors have no digital connection for referrals

Our Solution

One Super App for Patients

Find doctors by specialization, book appointments, view prescriptions, track health history

Multi-Workspace Doctor App

Doctors manage multiple clinics, hospitals, create digital prescriptions, build referral networks

Digital Health Records

All prescriptions, test results, and medical history in one place - accessible forever

Smart Network Architecture

10+ connection types - doctor-to-doctor referrals, hospital affiliations, lab networks

The Scale of This Project

Building a healthcare ecosystem isn't easy. Here's what we delivered:

3

Mobile Apps

Patient, Doctor, Corporate

4

Web Dashboards

Hospital, Lab, Pharmacy, Admin

10+

Network Types

Provider-to-Provider Links

3

Notification Channels

Push, SMS, In-App

COMPLETE ECOSYSTEM

8 User Roles, One Platform

Every stakeholder in healthcare connected through a unified digital platform

Patient

Find doctors, book appointments, view prescriptions

Doctor Search & Booking

Digital Prescriptions

Health Records

Doctor

Manage practice, patients, prescriptions

Multi-Workspace Support

Slot Management

Referral Networks

Hospital

Facility & doctor panel management

Facility Management

Doctor Networks

Appointment Dashboard

Pharmacy

Prescription flow, inventory management

Drug Catalog

Prescription Processing

Doctor Connections

Diagnostic Lab

Test booking, sample tracking, reports

100+ Test Types

Home Collection

Digital Reports

Scan Center

MRI, CT, X-Ray appointments & reports

Imaging Services

Machine Slot Booking

Image Reports

Medical Rep

Doctor & pharmacy networking

Doctor Networks

Drug Promotion

Visit Tracking

Corporate

Employee health programs

Employee Health

Provider Networks

Health Analytics

NETWORK ARCHITECTURE

How Everyone Connects

10+ types of provider-to-provider connections powering the healthcare ecosystem

Central API

All platforms connect through unified backend

Doctor ↔ Doctor

Referral networks for patient handoffs between specialists

Doctor ↔ Hospital

Affiliation for doctors practicing at multiple hospitals

Doctor ↔ Pharmacy

Prescription flow from doctor to patient's pharmacy

Doctor ↔ Lab

Test orders and reports flow directly to doctor

Doctor ↔ Scan Center

Imaging orders with reports shared digitally

Hospital ↔ Lab

In-house or partner lab integration for patients

Corporate ↔ Hospital

Employee health programs with partner hospitals

Corporate ↔ Doctor

Panel doctors for corporate health checkups

MR ↔ Doctor

Drug promotion and medical rep visit scheduling

Appointment Flow

Prescription Flow

Report Flow

Network Link

7 Interconnected Platforms

Each platform serves a specific role while sharing data seamlessly

Patient App

Android/iOS

Doctor App

Android/iOS

Corporate App

Android/iOS

Hospital Panel

Web Dashboard

Lab Panel

Web Dashboard

Pharmacy Panel

Web Dashboard

Super Admin

Master Control

All platforms connected via

Unified Backend API

APP EXPERIENCE

Beautifully Designed Apps

Every screen crafted for the best healthcare experience

Welcome to Appron

A beautiful onboarding experience that guides users through the app's powerful features - from finding doctors to managing health records.

Intuitive Design Easy Navigation

Find the Right Doctor

Search doctors by specialization, location, or name. View profiles, ratings, and available slots before booking.

Smart Search GPS-Based

Book Appointments Instantly

Select your preferred date, time slot, and workspace (clinic or hospital). Get instant confirmation with reminders.

Real-time Slots Auto Reminders

Your Health, Your Records

All your prescriptions, test results, and medical history in one secure place. Access anytime, share with any doctor.

Secure Storage Easy Sharing

PATIENT JOURNEY

Seamless Healthcare Experience

From finding a doctor to receiving prescriptions - everything digital

1

Find Doctor

Search by specialization, location, or name with GPS-based discovery

2

Book Appointment

Select workspace, date, time slot, and confirm instantly

3

Consultation

Visit doctor, get digital prescription with drugs & tests

4

Follow-up

Book labs, order medicines, track health history

PROJECT COMPLEXITY

Why This Was Challenging

Building a healthcare ecosystem requires solving multiple complex problems simultaneously

Multi-Role Architecture

8 different user types, each with unique workflows, permissions, and data access requirements. Every role interacts with others in complex ways.

Solution: Role-based architecture with dynamic permissions and customized interfaces for each user type.

Network Relationships

10+ types of connections between providers - doctor-to-doctor referrals, hospital affiliations, lab partnerships, pharmacy links, and more.

Solution: Graph-like database design with bidirectional relationships and automatic notification triggers.

Complex Scheduling

Doctors work at multiple locations with different timings, fees, and slot durations. Handling unavailability, walk-ins, and overbooking scenarios.

Solution: Multi-workspace slot engine with conflict detection and intelligent scheduling algorithms.

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8 User Roles

7 Platforms Built

Complete Ecosystem